Terms and Conditions web77 —
Platform User Guidelines

1. Introduction and Acceptance of Terms

Welcome to web77. By accessing or using the web77 platform at web77.vin, you agree to be bound by the terms and conditions set out in this document. If you do not agree with any part of these terms, please stop using our platform immediately.

These terms and conditions form a legally binding agreement between you as the user and web77 as the platform operator. This document should be read together with Privacy Policy and Responsible Gaming Policy ours, all of which together form a complete agreement between both parties.

2. Eligibility and Account Registration

To register and use web77 services, you must meet the following eligibility requirements:

• Be at least 18 years on the date of registration.
• Is an individual registering on their own behalf and not as a representative of a third party.
• Not subject to any legal restriction that prohibits participation in online entertainment activities.
• Have full legal capacity to enter into a binding agreement.
• Has never been suspended or banned from the web77 platform previously.

Web77 reserves the right to request identity verification documents (KYC) at any time for the purpose of age verification, identity confirmation, or source of funds checks. Documents that may be required include a copy of a national ID, recent bank statement, or other appropriate supporting documents. Players are required to provide accurate, complete, and up-to-date information during the registration process.

3. Account Security and Password

You are solely responsible for keeping your account login details confidential, including your username and password. web77 recommends using a strong password that combines uppercase letters, lowercase letters, numbers and symbols, and changing your password regularly.

If you suspect your account has been accessed without authorisation, please contact our support team immediately. web77 will not be held responsible for any losses arising from your failure to protect your login information.

• Do not share your login details with anyone, including family members.
• Do not access your account over unsecured public WiFi networks.
• Log out of your account after each session, especially on shared devices.
• Ensure that the device you are using has the latest security software installed.

4. Deposits, Withdrawals and Financial Transactions

All deposits to your web77 account are processed via supported payment methods including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and approved cryptocurrencies. Deposits are typically credited to your account within minutes after successful transaction confirmation.

For withdrawals, web77 is committed to processing requests within the timeframes set by membership tier:

• VIP Platinum & Diamond Member: Withdrawals are processed within 5 minutes.
• VIP Gold & Silver Member: Withdrawals are processed within 15 minutes.
• Standard Member: Withdrawals are processed within 30 minutes.

All withdrawals must be made to the same payment method used for the deposit, or to a bank account registered in the same user's name. web77 reserves the right to hold withdrawals until the KYC verification process is complete for cases requiring further review.

5. Bonuses, Promotions and Wagering Requirements

Web77 offers a variety of bonuses and promotions from time to time to add value to our members' gaming experience. All bonuses are subject to specific conditions stated in the relevant promotion terms.

In general, the following conditions apply to all bonuses unless otherwise stated:

• The wagering requirement must be met before any winnings derived from a bonus can be withdrawn.
• Each bonus may only be claimed once unless otherwise stated in the promotion terms.
• Bonuses cannot be combined with other promotions unless specifically stated.
• Web77 reserves the right to void bonuses if there is evidence of abuse or attempts to manipulate the system.
• Unused bonuses will expire automatically once the validity period ends.

Players are encouraged to read the terms of each promotion carefully before claiming any bonus. Our customer support team is ready to answer any questions regarding promotion conditions.

6. Game Rules and Player Conduct

Web77 provides a fair and secure gaming environment for all users. To maintain the integrity of the platform, the following are strictly prohibited:

• Use of automation software, bots, scripts, or any third-party software that provides an unfair advantage.
• Collusion between players to manipulate game outcomes.
• Money laundering or use of the platform for unlawful financial purposes.
• Any form of fraud including the use of credit cards or payment methods that do not belong to you.
• Abusing the bonus system or exploiting loopholes in the rules to gain an unfair advantage.
• Disruptive, threatening, or hostile behaviour towards other users or web77 staff.

Web77 uses advanced monitoring technology to detect any suspicious activity. Accounts suspected of violations will be investigated and may be temporarily suspended while verification is carried out.

7. Account Termination and Suspension

Web77 reserves the right to suspend or terminate a user's account under the following circumstances without prior notice:

• Violation of any part of these terms and conditions.
• Confirmed that the user is under 18 years of age.
• Failure to provide the requested identity verification documents within the specified timeframe.
• Confirmed fraudulent activity or money laundering.
• Self-exclusion requests made by the player through the responsible gaming programme.

Users also have the right to close their own account at any time by contacting our support team. Prior to account closure, all active bonus conditions must be fulfilled and any eligible balance will be returned via the registered payment method.

8. Limitation of Liability

Web77 provides the platform on an "as-is" basis and makes no guarantee that the platform will operate without interruption or error at all times. To the extent permitted by applicable law, web77 will not be liable for:

• Any indirect, consequential, or punitive losses arising from use of the platform.
• Service disruptions due to system maintenance, technical issues or circumstances beyond our control.
• Losses resulting from unauthorised access to your account due to your failure to keep your password secure.
• Disputed game outcomes where the system has operated in accordance with audited RNG standards.

9. Intellectual Property

All content on the web77 platform, including logos, designs, text, graphics, software, and other materials, is the intellectual property of web77 or parties that have licensed it to us. Users are not permitted to copy, modify, distribute, or use any such content for commercial purposes without written consent from web77.

10. Governing Law

These terms and conditions are governed by the applicable laws of the jurisdiction in which web77 operates. Any dispute arising from or related to these terms shall first be resolved through good-faith negotiation. If a resolution cannot be reached, the dispute will be referred to a competent arbitration authority.

Use of the web77 platform from certain regions may be subject to different local regulations. Users are responsible for ensuring that use of our services is lawful in their location.

11. Contact Us

If you have any questions regarding these terms and conditions, the web77 customer support team is ready to assist you. You can reach us via:

• Live chat on the web77 platform, available 24 hours a day, 7 days a week.
• Support email: [email protected]
• Page FAQ our for answers to frequently asked questions.

Our team will respond as quickly as possible and ensure every enquiry is answered accurately and helpfully.